Demand and Capacity Special Interest Group
Managing demand and capacity is a challenge for every health and care service. This Special Interest Group brings together staff, partners and people with lived experience who want to deepen their understanding of demand and capacity, explore new tools, and share practical experiences of improving flow and access.
What the group offers
Regular sessions - interactive meetings to discuss real challenges and test out solutions.
Practical learning - opportunities to apply demand and capacity tools to your own service areas.
Guest speakers - hear from colleagues and experts who have led successful improvement initiatives.
Resource sharing - access to materials, case studies and examples of best practice.
Collaboration - connect with others across teams, services and sectors who face similar issues.
Why join?
By joining the Demand and Capacity Special Interest Group, you will:
Gain practical skills to analyse and manage demand in your service.
Learn how to use capacity planning to reduce delays and improve flow.
Share your experiences and learn from others tackling similar challenges.
Connect with a supportive community of colleagues working to improve patient and staff experience.
Influence future approaches by contributing your insights and ideas.
Who can join?
This group is open to anyone with an interest in demand and capacity, whether you are new to the concepts or already applying them in your role. Staff from all disciplines and services are welcome, along with patient and public partners who want to be part of the conversation.
Ready to take the next step?
Join the Demand and Capacity Special Interest Group and be part of a community driving practical change across health and care - get in touch with the Improvement team: hiowh.qualityimprovement@nhs.net