Course
Beginner
Improvement
Getting Started with Improvement
This interactive programme introduces participants to key quality improvement tools and methods, while supporting them to implement a small-scale change within their service. Across three virtual half-day sessions, participants learn alongside peers and gain ongoing support from the Academy's Improvement team.

More about this
Course
What the course provides:
Session 1: What is improvement; Identifying improvement; The model for improvement; Testing changes; Diagnosing the issue
Session 2: Measurement for improvement; Interpreting and presenting data; Stakeholder engagement; Benefits of involving patients
Session 3: Framing your initiative; Creative thinking; Ensuring everyone has a voice; Spread and sustainability; Think green
Outcomes of the course:
Understand core principles of quality improvement
Apply improvement methodology to a real project
Interpret and present data effectively
Engage stakeholders and involve patients in service change
Plan for spread and sustainability
Build confidence to continue improvement work after the course
Who would find this course useful?
All healthcare staff interested in learning and applying improvement methodology. We would also welcome those who use our services and would like to learn more about the improvement process.
This training is delivered by:

Anita DeHavilland
Quality Improvement Specialist
Next available dates:
Cohort 23
Thursday 29th January 9.00-12.00pm
Tuesday 10th February 9.00-12.00pm
Wednesday 25th February 9.00-12.00pm
Cohort 24 will begin on Tuesday 21st April 2026
Cohort 25 will begin on Tuesday 30th June 2026
Cohort 26 will begin on Wednesday 14th October 2026
Next steps:
If you're interested in this course and would like to receive updates or more information, please get in touch